COSTA LIMITED WARRANTIES FOR PRODUCTS PURCHASED BEFORE NOVEMBER 3, 2022

Costa's Sunglass* Limited Lifetime Warranty

We warrant Costa sunglasses* against defects in materials or workmanship for the lifetime of the product.

Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect. For additional limited warranty information, please chat with us https://www.luxotticacustomercare.com/aftersalescostachat.

Costa's Sunglass* Limited Lifetime Warranty does not cover normal wear and tear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship ("Out of Warranty Damage").

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

All the Costa’s Limited Warranties are applicable only to USA, Canada and US Special Territories. If you purchase outside these countries please refer to https://www.costadelmar.com/en-us/contact-us

FOR CALIFORNIA RESIDENTS:

 WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer, and bisphenol A (BPA), which is known to the State of California to cause birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov.

*Certain Costa sunglasses (including Prescription, Limited Edition and Special Collection) have differing warranty durations and limitations. Please chat with us https://www.luxotticacustomercare.com/aftersalescostachat for further information.

REPAIRS

If your product needs a repair, you may submit a service request.  
Upon the receipt of the service request, Costa will assess within the next 5 business days.
Repair service is based on component parts availability and assessment of the product. If it’s not possible to proceed with the repair, we can always offer you a frame replacement (with an identical or reasonably equivalent style) or a coupon to be redeemed on costadelmar.com.
Repair pricing may vary by product. Due to variations in pricing, if your product is not covered by one of Costa’s Limited Warranties, you will receive an offer via email including details on the costs to perform a repair service  (component part cost plus €15 processing fee which include shipping and handling  ) or to provide the frame replacement (50% off current retail price). You will not be required to ship your sunglasses prior to receiving the offer.

Costa's limited edition and special collection limited two-year warranty

We warrant Costa Limited Edition and Special Collection sunglasses against defects in materials or workmanship for two years from the date of purchase.

Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer’s defect. Proof of purchase is required. For additional limited warranty information, please refer to the Customer Care section of our website at www.costadelmar.com or chat with us https://www.luxotticacustomercare.com/aftersalescostachat.

Costa’s Limited Edition and Special Collection Product Limited Two-Year Warranty does not cover normal wear and tear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship (“Out of Warranty Damage”).

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For California residents:

This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer, and bisphenol A (BPA), which is known to the State of California to cause birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov.

How to make a claim

If you want to submit a Service Request in our Aftersales Portal please follow this link, for USA, Canada and US Special Territories.

If you purchase outside USA, Canada and US Special Territories and want to submit a Service Request please refer to https://www.luxottica.com/en/customer-care.

If you need assistance, please chat with us at: https://www.luxotticacustomercare.com/aftersalescostachat

EXCEPTIONS

Please note repairs and replacement parts services are available only in Austria Belgium, Finland, France, Germany, Ireland, Italy, Luxemburg, Netherland, Portugal & Spain.

For Cyprus, Estonia, Greece, Latvia, Lithuania, Malta, Slovakia & Slovenia, if you need assistance with your Costa, please contact us.