COSTA LIMITED WARRANTIES FOR PRODUCTS PURCHASED BEFORE NOVEMBER 3, 2022

Costa's Sunglass* Limited Lifetime Warranty

We warrant Costa sunglasses* against defects in materials or workmanship for the lifetime of the product.

Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect. For additional limited warranty information, please chat with us https://www.luxotticacustomercare.com/aftersalescostachat.

Costa's Sunglass* Limited Lifetime Warranty does not cover normal wear and tear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship ("Out of Warranty Damage").

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

All the Costa’s Limited Warranties are applicable only to USA, Canada and US Special Territories. If you purchase outside these countries please refer to https://www.costadelmar.com/en-us/contact-us

FOR CALIFORNIA RESIDENTS:

 WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer, and bisphenol A (BPA), which is known to the State of California to cause birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov.

*Certain Costa sunglasses (including Prescription, Limited Edition and Special Collection) have differing warranty durations and limitations. Please chat with us https://www.luxotticacustomercare.com/aftersalescostachat for further information.

REPARACIONES

Si el producto requiere una reparación, podrás enviar una solicitud de servicio. Una vez recibida la solicitud de servicio, Costa la evaluará en un plazo de 5 días a partir de la fecha de recibo.El servicio de reparación se basa en la disponibilidad de los componentes y la evaluación del producto. Si no es posible realizar la reparación, te ofreceremos la opción de cambiar la montura (por un modelo idéntico o razonablemente equivalente) o un vale que podrá ser canjeado en costadelmar.com.Los precios de reparación pueden variar según el producto. Debido a las variaciones en los precios, si el producto no lo cubre una de las garantías limitadas de Costa, recibirás una oferta por correo electrónico que incluirá detalles de los costes de realizar el servicio de reparación (el coste de los componentes más una tasa de tramitación de 15 €, que incluye el envío y el procesamiento) o de cambiar de montura (por un 50% menos que el precio de venta al público actual). No será necesario que envíes las gafas de sol antes de recibir la oferta.

Costa's limited edition and special collection limited two-year warranty

We warrant Costa Limited Edition and Special Collection sunglasses against defects in materials or workmanship for two years from the date of purchase.

Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer’s defect. Proof of purchase is required. For additional limited warranty information, please refer to the Customer Care section of our website at www.costadelmar.com or chat with us https://www.luxotticacustomercare.com/aftersalescostachat.

Costa’s Limited Edition and Special Collection Product Limited Two-Year Warranty does not cover normal wear and tear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship (“Out of Warranty Damage”).

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For California residents:

This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer, and bisphenol A (BPA), which is known to the State of California to cause birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov.

How to make a claim

If you want to submit a Service Request in our Aftersales Portal please follow this link, for USA, Canada and US Special Territories.

If you purchase outside USA, Canada and US Special Territories and want to submit a Service Request please refer to https://www.luxottica.com/en/customer-care.

If you need assistance, please chat with us at: https://www.luxotticacustomercare.com/aftersalescostachat