COSTA LIMITED WARRANTIES FOR PRODUCTS PURCHASED BEFORE NOVEMBER 3, 2022

Costa's Sunglass* Limited Lifetime Warranty

We warrant Costa sunglasses* against defects in materials or workmanship for the lifetime of the product.

Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect. For additional limited warranty information, please chat with us https://www.luxotticacustomercare.com/aftersalescostachat.

Costa's Sunglass* Limited Lifetime Warranty does not cover normal wear and tear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship ("Out of Warranty Damage").

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

All the Costa’s Limited Warranties are applicable only to USA, Canada and US Special Territories. If you purchase outside these countries please refer to https://www.costadelmar.com/en-us/contact-us

FOR CALIFORNIA RESIDENTS:

 WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer, and bisphenol A (BPA), which is known to the State of California to cause birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov.

*Certain Costa sunglasses (including Prescription, Limited Edition and Special Collection) have differing warranty durations and limitations. Please chat with us https://www.luxotticacustomercare.com/aftersalescostachat for further information.

RÉPARATIONS

Si votre produit nécessite une réparation, vous pouvez envoyer une demande d’entretien. Dès la réception de la demande d’entretien, Costa se chargera de l’évaluer dans les 5 jours ouvrables.Le service de réparation dépend de la disponibilité des pièces et de l’évaluation du produit. S’il n’est pas possible de procéder à la réparation, nous aurons toujours la possibilité de vous proposer un remplacement de monture (par un style identique ou raisonnablement équivalent) ou un bon à utiliser sur costadelmar.com.Le coût de la réparation peut varier en fonction du produit. En raison des variations de prix, si votre produit n’est pas couvert pas une des garanties limitées Costa, vous recevrez une offre par mail incluant tous les détails relatifs aux coûts nécessaires pour procéder à la réparation (coût du composant plus des frais de traitement de 15 € couvrant l’expédition et la manutention) ou nous prévoirons à remplacer la monture (prix remisé à 50 % du prix de vente actuel). Vous ne serez pas tenu(e) de renvoyer vos lunettes de soleil avant de recevoir l’offre.

Costa's limited edition and special collection limited two-year warranty

We warrant Costa Limited Edition and Special Collection sunglasses against defects in materials or workmanship for two years from the date of purchase.

Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer’s defect. Proof of purchase is required. For additional limited warranty information, please refer to the Customer Care section of our website at www.costadelmar.com or chat with us https://www.luxotticacustomercare.com/aftersalescostachat.

Costa’s Limited Edition and Special Collection Product Limited Two-Year Warranty does not cover normal wear and tear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship (“Out of Warranty Damage”).

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For California residents:

This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer, and bisphenol A (BPA), which is known to the State of California to cause birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov.

How to make a claim

If you want to submit a Service Request in our Aftersales Portal please follow this link, for USA, Canada and US Special Territories.

If you purchase outside USA, Canada and US Special Territories and want to submit a Service Request please refer to https://www.luxottica.com/en/customer-care.

If you need assistance, please chat with us at: https://www.luxotticacustomercare.com/aftersalescostachat